Stop chasing deposits. Start protecting your home
Replace the need for deposits with just €3 per night for up to €50,000 in damage protection through Holidu Protect, powered by Truvi. Guests are checked automatically and claims handled professionally. Calm, simple, stress-free hosting.
Up to €50,000 cover
Replace deposits with full protection. For €3 per night, each booking is covered automatically and with up to €50,000 in damage coverage.
No disputes, better reviews
Handle damage claims without guest discussions or awkward talks about deposits. Guests stay happy and your reviews stay positive.
One-click activation
Enable per property. Deposits turn off automatically and coverage applies to all future bookings - you can cancel anytime.
Activate in one click
Activate Holidu Protect for each property in your Holidu account. Once accepted, protection starts immediately for all future Holidu bookings. The €3 per night fee is automatically deducted from your payout and clearly shown in your earnings breakdown. Any existing deposit is turned off - no manual steps. You stay flexible: activate or deactivate any time, property by property. Already confirmed bookings stay covered under your previous setup.
Professional protection process
When Holidu Protect is active, every booking is verified and covered through our trusted partner Truvi. The system works quietly in the background to make sure each stay is eligible for up to €50,000 in damage protection. You see the status directly in your booking details – no extra steps needed. If anything doesn’t qualify, the booking is cancelled automatically (usually within 1–2 days) with no fees or ranking impact. Everything runs automatically, so you can focus on hosting, not paperwork.
Simple coverage rules
Holidu Protect covers real guest damage, broken furniture, stained linens, unauthorised pets or parties, theft, and extra cleaning. It doesn’t cover normal wear or items that just look old. Simple rule: if a guest broke it, it’s covered. No long lists or hidden conditions - just clear, common-sense protection. Result: fair, transparent protection that removes deposit stress and protects your property without extra effort.
Works across your channels
Holidu Protect covers all Holidu bookings, including those through your direct booking website. It does not cover bookings added from other calendars or entered manually. Protection starts only for bookings confirmed after activation. If you deactivate it later, existing bookings remain covered but new ones won’t be. You can switch it on or off any time, per property. When deactivated, your previous deposit settings return automatically. It’s one clear system that keeps your bookings safe and your guests happy - no extra admin, no confusion.
Everyday wins for busy hosts
Morning coffee, quick message
A repeat guest texts for a stay. You send your direct booking website link – no deposit, no follow-up. The booking is approved and protected. You check your calendar and enjoy your coffee instead of chasing payments or security transfers. Simple bookings, peaceful mornings.
Saturday check-in
Guests arrive with smiles. No deposit talk, no paperwork. You hand over keys and know everything is covered. If something happens, it’s handled professionally. Your weekend stays calm and your reviews stay high.
The broken lamp
You find a broken lamp after check-out. A few photos, one click, claim sent. Truvi handles it - you don’t speak to the guest. The refund arrives, and you replace the lamp that afternoon. No stress, no disputes or discussions, no negative reviews from guests.
Quiet evening, total calm
It’s high season and bookings keep rolling in. Instead of tracking deposits or damage emails, you watch confirmations arrive knowing each stay is already protected. No surprises, no extra work – just guests who book and enjoy their stay while you finally relax after a long day.
Rejected guest - no problem
A booking is rejected automatically. You receive a notice; those dates are bookable again. No fees, no ranking loss. You simply receive a new booking and carry on. Safety handled without effort.
Before peak season
You turn off deposits and activate Holidu Protect. Guests are more likely to book because no deposit is required, messages drop, and mornings feel lighter. €3 per night for peace of mind - a tiny price for calmer days and happier reviews.
Reliability & Support
Holidu Protect is built on Holidu’s secure technology. Your data and payouts stay safe, your bookings stay in sync, and real people help when needed. It’s safety without extra work
- reliable, transparent, and built for hosts who value calm over chaos.
- Secure platform & encrypted hosting
- Professional guest checks by Truvi
- Works across all Holidu channels
- Clear €3/night billing in payout view
- Real support when needed
Frequently Asked Questions
How much does it cost?
€3 per night, automatically deducted from your payout. No setup or monthly fees. You get up to €50,000 in protection instead of a deposit.
Simple math: €3 × nights = peace of mind. Transparent, predictable, and easy to see in your earnings breakdown.
Is there a minimum contract length?
No. You can activate or deactivate Holidu Protect at any time — there’s no minimum contract period. You have full flexibility per property. Bookings confirmed while Protect was active remain covered until they’re completed, even if you turn it off later.
Why use Holidu Protect if I already have insurance?
Typical home insurance doesn’t cover smaller or guest-related damages - and often requires you to pay part of the cost. Holidu Protect covers everyday incidents such as broken furniture, stains, or missing items, even small ones. There’s no minimum claim value - you can even report a broken glass if you want.
Can I keep my deposit active?
No. Activating Protect automatically turns off deposits. Deposits cause stress and booking drop-offs. Protect replaces them with automatic coverage - no cash handling, no guest friction.
Can I turn Holidu Protect off again?
Yes - you stay in control. You can switch Protect on or off per property any time. If you deactivate it, your previous deposit settings return automatically. Existing bookings remain covered until check-out. No risk, no lock-in.
How are guests checked?
Each guest is quietly screened before arrival - name, email, phone, and past bookings verified. You don’t lift a finger. Almost all guests (99.5 %) pass with full protection. Rare flags (1 in 300) still get €1,000 cover; rejections (1 in 500) cancel automatically without fees or ranking loss.
What’s covered and what’s not?
If a guest breaks something - from furniture to linens - it’s covered. Accidents, mess, even theft. What’s not covered: normal wear, aging, or anything cosmetic. Simple, fair, no grey zones.
How do I make a claim?
Open your booking, click “Start a claim,” and upload photos and receipts. Submit within 14 days after check-out (ideally within 24 h). Most hosts get a reply within two days and resolution within a week. You’ll receive email updates until it’s closed. Quick, human, professional.
How fast will I receive a payout?
Most hosts receive a decision within two business days and payment within about a week. For smaller claims, payouts are often completed even sooner. The entire process is handled with clear updates at each step - so you always know what’s happening and never have to chase responses.
Do I need to talk to the guest?
No. If damage happens, you deal only with Truvi, not the guest. No awkward conversations, no arguments, no bad reviews - just a smooth process that keeps relationships positive.
Where is Holidu Protect available?
Holidu Protect is live in Andalusia, Algarve & Southern Portugal, Southern Italy, and Bavaria (Germany). We’re rolling out soon - you’ll get a notification when it’s live for you. Your account will show the activation option automatically.
Ready for worry-free hosting?
Activate Holidu Protect today - €3 per night, up to €50,000 coverage, and no deposit stress. Simple, secure, and built for hosts.