Where can I find details about my property after booking?

After booking on a platform other than Holidu.com, you can find your reservation details in your account on that platform. Your booking confirmation email and the trip or reservation page in your account show your dates, guest count, and booking reference. For anything else, message your host through the platform's messaging inbox.

Where to find your booking details

• Booking confirmation email: sent when your reservation is confirmed, with your dates, guest count, and booking reference.
• Trips or reservations section: in your account on the platform's website or app, where you can view your itinerary at any time.
• Platform app: the same itinerary is available on your phone, so you can access it while traveling.

How to contact your host for more information

Use the messaging feature on the booking platform to contact your host directly. Messages sent through the platform keep your questions and the host's replies in one place, so you can refer back to them during your stay.

• Open your reservation in your account or app.
• Select the option to message your host.
• Send your question and check the thread for replies.

If you cannot find a reservation or your host does not respond, contact the support team of the platform where you booked, as they can help you locate your booking and get in touch with your host.