Where can I see the extra fees for my booking?

You can see any extra fees for your booking in the confirmation email you received from Holidu when you made your reservation. Open that email to check whether there are additional costs to be paid locally at the property. If the email does not list any, there are no extra fees to pay on arrival.

How do I find the extra fees in my confirmation email?

Follow these steps to check your booking for additional costs:

  1. Search your inbox for the Holidu confirmation email. Try searching for "Holidu" or your booking reference number.
  2. Open the confirmation email and review the booking details.
  3. Look for the section that lists additional costs payable locally, such as fees that are not included in the total price you paid on Holidu.
  4. Note the amount and payment method for each extra fee, and plan to pay them during your stay as described in the email.

What kinds of extra fees might be listed?

The fees shown depend on the property and the destination. Common examples include cleaning fees, local tourist taxes, or security deposits that are paid directly at the accommodation. Each fee in your confirmation email explains what it covers and how to pay it.

What if I cannot find my confirmation email?

If you cannot find the confirmation email, try these options:

  • Check your spam, junk, or promotions folder.
  • Search your inbox for the name of the property or your check-in date.
  • Visit the Holidu Help Center for more guidance on managing your booking.
  • Contact Holidu Customer Support, who can help you locate your booking details and confirm any extra fees.

Are extra fees paid through Holidu?

Extra fees listed as payable locally are usually paid directly at the property during your stay, not through Holidu. Your confirmation email explains how each fee should be paid. If you are unsure about a charge, check the email first and contact Holidu Customer Support for clarification before your arrival.

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