On Holidu, the timing of your payment depends on your booking. Many bookings require a first payment when you book and a second payment before your stay. Your exact due date is shown in your confirmation email and under "My Bookings" in your Holidu account.

When Is the Second Payment Due?

If your booking is split into two payments, the second payment date is set for your booking. Check the following places for the exact date:

• Your booking confirmation email
• The "My Bookings" section of your Holidu account

The due date can vary from one booking to another, so always check your own booking details rather than relying on general timing.

Will I Receive a Reminder Before My Payment Is Due?

Yes. Holidu sends reminders before the payment is due so you have time to make sure enough funds are available on your payment method. Your bank may also take a few days to show a charge, so keep this in mind when planning.

What Happens If My Payment Fails?

If a payment does not go through, you will receive a notification asking you to update your payment method. If the payment is not completed by the deadline, your booking may be cancelled automatically.

To avoid this, act as soon as you receive a notification. Check your confirmation email for payment details and update your payment method in your account if needed.

Where Can I Find Help With My Payment?

If you have questions about your payment schedule or run into payment problems, check your confirmation email first. You can also visit the Holidu Help Center for more guidance or contact Holidu customer support for personal help with your booking.