Booking.com accepts credit and debit cards (Visa, Mastercard, American Express) for all bookings. For "Pay Now" bookings, you can also pay with PayPal or Google Pay. Which methods you see depends on the payment option the property allows and the one you chose during booking.

What are the payment options for my booking?

Your booking uses one of two payment options. The property's policy decides which options are available to you.

Pay Now

With "Pay Now," you pay the full amount when you make the booking. Booking.com manages your payment from start to finish, so Holidu does not have access to your payment details.

Accepted payment methods for "Pay Now" are:

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Google Pay

Pay On (date)

With "Pay On (date)," payment is due closer to your check-in date or when you arrive at the property. Holidu processes this payment for you.

Accepted payment method for "Pay On (date)" is:

• Credit and debit cards (Visa, Mastercard, American Express)

How can I tell which payment option my booking uses?

Check the payment details in your booking confirmation. The confirmation shows whether you chose "Pay Now" or "Pay On (date)" and the date of any upcoming payment.

If you selected "Pay Now," Booking.com handles your payment. If you selected "Pay On (date)," Holidu handles it.

Can I change my payment method?

Booking.com manages "Pay Now" payments. To ask about your payment method or request a change, contact Booking.com customer service by chat or phone. Their team can access your payment details and explain your options.

Who should I contact about my payment?

• For "Pay Now" bookings: Contact Booking.com customer service by chat or phone.
• For "Pay On (date)" bookings: Contact the Holidu Customer Service Team. We can answer questions about your payment and the amount due.

Before you contact us, have your booking reference number ready. This helps us find your reservation faster.

Frequently asked questions

Can I pay with PayPal or Google Pay?

Yes, but only for "Pay Now" bookings. PayPal and Google Pay are not available for "Pay On (date)" payments, which accept credit and debit cards only.

Does Holidu see my card details for "Pay Now" bookings?

No. Booking.com processes "Pay Now" payments, so Holidu does not have access to your payment details.

Which cards are accepted?

We accept Visa, Mastercard, and American Express credit and debit cards.

For more help with your booking, visit the Holidu Help Center. You can also browse Booking.com for details about your reservation.