You can change your payment method only if your original payment has not gone through. The option you selected when booking, either "Pay Now" or "Pay On," determines who processes your payment and whether you can update your payment details.

How does my payment option affect changing my payment method?

Your payment option determines who manages your payment. Check which option you selected before you request a change.

  • Pay Now: Booking.com fully manages your payment. Holidu does not have access to your payment details.
  • Pay On: Holidu processes your payment. If a payment fails, you can update your payment method.

How do I change my payment method if I chose Pay Now?

Because Booking.com manages payments for Pay Now bookings, you need to update your payment method through Booking.com. Contact Booking.com customer service by chat or phone call to request a change.

How do I change my payment method if I chose Pay On?

For Pay On bookings, Holidu processes your payment. You can update your payment method only if a payment fails. In that case, you will receive a secure payment link by email. Use this link to enter a new payment method and complete your transaction.

Can I change my payment method after a successful payment?

No. If the original payment goes through successfully, the payment method cannot be changed.

Did this article answer your question?

Do you want to contact us?

We’re here to help. You can contact us directly if you need assistance or have questions.

Contact us