If your host is misbehaving or rude, document what happened and contact our support team. We will step in to help mediate the situation with the host and work towards a resolution that ensures your comfort and safety.
How do I file a complaint about a rude host?
- Document the incident: Record specific details of what was said or done, and save any relevant messages or emails that illustrate the host's behavior.
- Contact us directly: Fill in the form at the end of this page. Provide a clear and objective description of the issue, along with any evidence you have.
What happens after I submit my complaint?
Our team will step in to help mediate the situation with the host and work towards a resolution. Your concerns are important to us, and we are dedicated to helping you have a pleasant stay.
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