Your check-in instructions, including the exact property address and key collection details, are in your booking confirmation sent by Holidu. You can also find them in your Holidu account under your reservation. If you still can't find them as your arrival date approaches, contact your host directly using the details in your confirmation.

Check Your Booking Confirmation Email

After you book, Holidu sends a confirmation email that includes your check-in information. This email contains the property address, key collection instructions, and the host's contact details.

• Search your inbox for an email from Holidu with the subject line referencing your booking.
• If you can't find it, check your spam or junk folder.
• Use the search function in your email app and enter the name of the property or your booking reference number.

Find Your Check-in Details in the Holidu App or Website

You can view your check-in instructions at any time by logging into your Holidu account. This is the quickest way to get your details on your phone or computer.

1. Open the Holidu app or go to holidu.com.
2. Log into your account using the email address you used to book.
3. Go to the "Bookings" section.
4. Select your reservation to see your check-in details, including the address and key collection instructions.

What If I Still Can't Find My Check-in Instructions?

Check-in details are usually made available before your arrival date. If you haven't received them as your trip gets closer, you can contact your host directly.

• Use the host contact details provided in your booking confirmation.
• Send a message through your Holidu account if you prefer to keep all communication in one place.
• Contact Holidu Customer Support if you cannot reach your host or need further help with your booking.

Tips for Accessing Your Check-in Instructions Easily

• Save your booking confirmation email or take a screenshot of your check-in details.
• Download the Holidu app so you can access your reservation at any time.
• Make sure you know the address and key collection steps before you travel, especially if you are arriving late in the evening.

For more help with your reservation, visit the Holidu Help Center.