To organize your check-in and check-out, confirm your check-in and check-out times in your booking confirmation, complete the arrival form and have your ID ready, and contact your host before arrival. On departure day, check the host's check-out instructions, confirm any late check-out or luggage storage requests, and check the property for belongings before you leave.

How do I organize my check-in?

• Check your booking confirmation for your check-in time. Some properties have fixed check-in times, while others offer more flexibility.
• Complete the arrival form that your host emails before your stay. Filling it out early speeds up the check-in process.
• Prepare an official ID, such as a passport, national ID, or driving licence. Many countries legally require guests to show identification at check-in.
• Contact your host before arrival to confirm how check-in works. Let them know as soon as possible if you expect to arrive earlier or later than planned.
• Find out how you will get in. Check whether the host will meet you in person or whether you will use a self-check-in method, such as a lockbox or key pickup point.
• Keep your host's contact details handy in case of delays. If you arrive late at night or early in the morning, confirm that this is allowed and ask about any extra steps.

How do I organize my check-out?

• Check your booking for your check-out time. Standard check-out is usually in the morning, but times vary by property.
• Read the check-out instructions your host provided. These may explain where to leave the keys, how to dispose of garbage, and which quick clean-up tasks are required.
• Request a late check-out from your host as early as possible. Ask about luggage storage if you need it after check-out.
• Look around the property before you leave to make sure you have not left any belongings behind.
• Tell your host before you leave if you notice any issues or damage.