Why can't I log into my Holidu account?

If you cannot log into your Holidu account, the most common causes are a typo in your email address or password, or not having an account yet. Check your login details first, then reset your password if needed. If none of these steps work, contact our Support Team.

How do I create a Holidu account as a guest?

A Holidu account is not created automatically when you make a booking. You need to set one up yourself. Once your account is ready, you can link your existing reservations to it.

1. Go to holidu.com.
2. Click Account in the top right corner.
3. Select Log in for guests from the dropdown menu.
4. Choose how you want to sign in:
   • Continue with Google, Apple, Facebook, or Microsoft, or
   • Select Continue with E-mail to create an account with your email address.
5. Follow the on-screen prompts to finish setting up your account.

To link an existing booking, enter your last name and your booking code. Your reservation will then appear in your account.

How do I check for typos when logging in?

Small mistakes often block access to your account. Before you try again, check the following:

• Your email address is spelled correctly, including the domain (for example, gmail.com, not gmial.com).
• Your password matches the one you created, including capital letters and special characters.
• There are no extra spaces before or after your email address or password.
• Your keyboard layout and Caps Lock are set correctly.

If you signed up with Google, Apple, Facebook, or Microsoft, use that option to log in instead of your email address and password.

What should I do if I forgot my password?

You can reset your password from the login page. Follow these steps:

1. Go to the Holidu login page for guests.
2. Click Forgot Password.
3. Enter the email address linked to your account.
4. Open the reset email we send you and follow the instructions to create a new password.
5. Log in with your new password.

The reset email may take a few minutes to arrive. Check your spam or junk folder if you do not see it in your inbox.

What if I still cannot log in?

If you have checked your typos, tried resetting your password, and still cannot log in, our Support Team can help. Contact them and include the email address you used to sign up and your booking code, if you have one. This helps them find your account faster.